Frequently Asked Questions About Kacia
Do you accept exchanges?
Due to the nature of our Kacia products we do not accept exchanges.
What’s your return policy?
We hope you are as excited with your purchase as we are! However, if you need to request a return, please review our Returns Policy
My return was accepted, when will I see my refund?
For domestic returns, USPS first class shipping can take 3-5 business days depending on the shipping distance. After we receive your return, please allow approximately 14 business days for the return to be posted to your original method of payment. All international orders are final sale and not eligible for return.
Where should I store my supplements?
We suggest storing our products in a cool, dry place.